How do I log in?

How do I log in?

As part of the kit you will be provided with step by step instructions. It's important to read the instructions carefully 

  1. Download myDNA Unlocked from the Apple App Store or Google Play
  2. Follow the prompts to register your kit 
  3. Your DNA insights will be delivered into the App as soon as your sample has been processed.  
  4. You can login using the email address you verified during registration.

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