Pharmacy - Why can't I log in on my desktop?
If you've purchased a Wellness DNA Test kit then all of your insights, meal plans and content can be accessed through the myDNA Unlocked app only.
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Pharmacy - Do I need a Doctor’s referral?
No, however you will need an appointment with your pharmacist for the report interpretation and to obtain a copy of the report . If you are purchasing a myDNA Personalised Medications kit from a pharmacy, you will be required to nominate your ...
Pharmacy - How do I log in?
As part of the kit you will be provided with step by step instructions. It's important to read the instructions carefully Download myDNA Unlocked from the Apple App Store or Google Play Follow the prompts to register your kit Your DNA insights will ...
Why can't I log in on my desktop?
If you have one of our Medications tests and are unable to login to the Explore portal then please contact our support team via help@mydna.life.
Why can't I log in on my desktop?
If you've purchased a Wellness DNA Test kit then all of your insights, meal plans and content can be accessed through the myDNA Unlocked app only.
Pharmacy - How do I activate my sample?
The instructions are provided in your test kit , please follow carefully and ensure you activate your account with the unique barcode you received – before you post it back. This allows our laboratory to link your sample to your account and to make ...