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How do I contact myDNA?
You’ve come to the right place! We hope that the articles on this help centre can assist you with your query, but in case you have a request that’s not answered, we do have friendly customer service staff available to assist you with information ...
Contact details for your healthcare practitioner
myDNA collects your healthcare practitioner’s name, contact details and practice information. We’ll send your report directly to your healthcare practitioner, who will go through them with you in a consultation. Reviewing results with your chosen ...
What is the evidence for DNA testing?
myDNA comes from a rich history of science and genetics. Our team of highly qualified clinical experts includes Geneticists, Nutrigenomics Specialists, Pharmacologists, Bioinformaticians, Genetic Counsellors and more. We were founded in 2007 by ...
Your contact details, to communicate with you
myDNA collects your email address to let you know when we’ve received your test, and when your report’s ready to review with your nominated healthcare professional. We also collect your residential address and phone number so we can get in touch by ...
Your cheek swab sample, to create a DNA testing report
myDNA securely stores your molecular / genetic test data indefinitely myDNA may analyse your results for quality assurance. You can formally request for your sample to be destroyed at any time.